At present, public administration is going through a profound transformation in order to meet the growing demands, needs and preferences of more informed citizens who demand public services that meet the criteria of quality, efficiency and effectiveness, along with greater transparency and fairness from public authorities. In this context, all public institutions are exhorted to make plans and take action to modernize their administration, and to improve their performance for the benefit of citizens.

Our Firm provides a wide range of services which are aligned with the pillars and axes of the National Modernization Policy of the Peruvian Government, to support public institutions from different government levels during their change process.

Our services include:

Institutional Strengthening

• Prepare Comprehensive Diagnosis Reports (Legal Framework, Processes, Infrastructure, Technology, Organisation, etc.).
• Provide advisory on Government and State Policies
• Prepare Strategic and Operational Plans
• Provide Technical Advisory on Results-Based Budgeting
• Design indicators for monitoring and evaluating plans, programs and projects.
• Design Organisational Structures

Process-Based Management / Administrative Simplification

• Redesign Processes and Procedures aiming to optimize the services provided by the Peruvian Government.
• Activity-Based Costing
• Design Productivity and Performance Measurement Models
• Process Automation
• Processes and Procedures Manuals
• Implement Quality Management Systems

Assistance to Transition to the New Civil Service Regime

• Job Title Mapping
• Process Mapping and Improvement
• Staffing Calculations
• Job Profile Manuals
• Valuation of Job Positions
• Design of Job Position Hierarchy

Organisational Development and Knowledge Management

• Provide support in the Implementation of the Human Resources Management System.
  • Plan Human Resources Policies
  • Work Organisation and Distribution
  • Employment Management
  • Performance Management
  • Compensation Management
  • Development and Training Management
  • Management of Human and Social Relations
• Organisational Climate Measurement
• Change Management
• Skills Evaluation and Strengthening
• Design and Implement Knowledge Management Models
• Personnel Search and Selection

IT Management Support

• Design Strategic IT Plans
• Design Electronic Governance Plans
• Design Open Governance Plans
• Design IT Governance Models
• Manage IT Projects
• Identify IT Technical and Functional Requests
• Risk Management in the implementation of IT solutions
• IT Audits

Risk and Control Management

• Diagnose the Internal Control System
• Prepare an Internal Control System Implementation Plan
• Business Continuity Planning
• Prepare IT Security Plans

Quantitative and Qualitative Analysis

• Baseline Studies
• Social Impact Studies
• Benchmarking Studies

Technical Assistance in Public Investment Projects

• Formulation and/or Evaluation of Public Investment Projects
• Provide assistance in Works for Taxes, and in Public-Private Associations
• Provide Training and Technical Assistance in the National Public Investment System (SNIP in Spanish).